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DiRoNA to Include Casual Dining, Fast Food

Posted on November 3, 2009 by brelleva

From Ron Ruggless of Nation's Restaurant News: Board members of the Distinguished Restaurants of North America, or DiRoNA, voted on Monday to broaden the group’s membership from white-tablecloth restaurants to notable independent casual-dining and even quick-service operators.

The expansion is the first change in DiRoNA’s membership since the group’s founding in 1990, and comes as the fine-dining segment, historically the group’s focus, has suffered from economic pressures and the closures of many legendary restaurants.

“This is a complete repositioning of DiRoNA to meet the economic challenges,” said Bill Hyde, chairman of DiRoNA. DiRoNA members will now work within five U.S. regional councils, each headed by a coordinator, to oversee inspection of potential candidates. There are councils and coordinators from Canada and Mexico as well.

About 800 restaurants have been selected as DiRoNA members in the group’s 19 years, an honor typically defining quality in all aspects of hospitality, from food to service.

“We had to have a growth strategy,” Hyde said. “The DiRoNA model had worked up until the last couple of years or so. Our growth strategy was to broaden our member base by offering a membership model that embraces diversity under the banner of ‘Distinguished Dining’ without compromising the standards of excellence that have kept the DiRoNA brand.”

He said the changes broaden DiRoNA’s positioning and consumer appeal “while preserving our focus on consistent food quality, exceptional service and community legacy.”

“These are hallmarks of a truly unique dining experience and these are what our DiRoNA members and DiRoNA patrons expect of us,” Hyde said.

DiRoNA will now make membership open in three categories, with the first two subject to inspection by the group’s representatives:

— “Timeless Traditional,” which will remain for fine-dining establishments open at least two years with dress codes and extensive beverage lists.

— “Creative Casual,” which will feature restaurants at least three years old with noteworthy cuisine and in a notable atmosphere with a “smart, casual” dress code.

— “Legendary Landmark,” which includes restaurants at least 10 years old that are “deeply integrated into the cultural fabric of the region” with celebrated menu offerings, a unique atmosphere and media recognition.

Membership fees have been reduced from a “marketing fee” of $1,500 a year, to $400 a year for all categories.

The largest departure from the past is in the last category, which will highlight “celebrated comfort food and legendary regional fare.” That is the only category that doesn’t have to pass an inspection, but nominations will be made by DiRoNA members and restaurants must have local-media recognition. 



Even Living Near Fast Food May Harm You

Posted on February 27, 2009 by brelleva

From Nation's Restaurant News: Living near a lot of fast-food restaurants might contribute to your chances of having a stroke, according to data presented at a recent conference of the American Stroke Association, in San Diego. MedPage Today, which covers medical news for physicians, reported on a study of the 1,247 ischemic strokes that took place in Nueces County in Texas from January 2000 through June 2003. The researchers found a statistically significant association between the number of fast-food restaurants in a neighborhood and the likelihood of suffering from a stroke. Residents with an average of 33 fast-food restaurants per neighborhood had a 13 percent higher stroke risk than areas with an average of 12 fast-food locations, even after taking into account other demographic factors including age, gender, race, ethnicity and socio-economic status. CNN quoted National Restaurant Association spokeswoman Beth Johnson as criticizing the study. “This article is seriously flawed and by its own admission shows no correlation whatsoever between dining at chain restaurants and incidence of stroke,” she said. “Further, it tells us nothing about the eating and exercise habits of the individuals involved. The restaurant industry continues to offer a growing number of healthier offerings, move away from the use of trans fats and provide more nutrition information.” The study, by a team from the University of Michigan at Ann Arbor led by doctor Lewis B. Morgenstern, defined fast-food restaurants as any restaurant that had two or more of the following characteristics: expedited service, limited wait staff, takeout business and payment before being served. The researchers did emphasize that the study did not say the fast-food restaurants were the cause of the increased stroke rate but that the restaurants may be indications of other factors that lead to higher stroke risk. Or, it could be “simply a spurious artifact” of the larger survey of the demographic area: the Brain Attack Surveillance in Corpus Christi study, which looked at a wide range of factors correlating to strokes in the Texas county. 

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Are Restaurants to Blame for Obese America?

Posted on February 24, 2009 by brelleva

From the Chicago Tribune's Mike Hughlett: With all the finger-pointing at fast-food as a factor in America’s obesity epidemic, you’d think people would be fatter where the supply of restaurants is greater—that is, neighborhoods teeming with burger joints, chicken shacks and so on. But according to Northwestern University finance professor David Matsa, you would be wrong, and that has implications for government policy. Matsa, along with Michael Anderson at the University of California, Berkeley, in January unveiled a study, “Are Restaurants Really Supersizing America?”—a nod to “Super Size Me,” a 2004 documentary about a man who’s health deteriorates after eating only at McDonald’s for a month. Matsa and Anderson acknowledge there’s a well-known body of research showing that the frequency of eating at restaurants is correlated with greater accumulations of body fat. But is an abundant supply of restaurants actually causing fat levels to mushroom? To answer that, the professors measured the restaurant habits and obesity levels of people who live near interstate highway exits and entrances in rural areas. Here, in order to serve travelers, restaurant supply often greatly outstrips local demand. Matsa and Anderson compared restaurant consumers who lived zero to five miles from an interstate to those who lived five to 10 miles away. They found that people who lived right off the interstate indeed ate much more often at restaurants than those who lived farther away. Yet denizens of interstate towns were no fatter than folks who lived just a few miles away, and Matsa and Anderson used a battery of data bases to come to that conclusion. Matsa says the findings indicate that government policies aimed at restricting restaurants—a ban on new fast-food outlets in a portion of Los Angeles for example—may not work. People who eat more at restaurants simply may eat more generally, including at home, Matsa and Anderson say. If costs are added to restaurant meals through restrictions like  putting extra taxes on fattening on fattening food or making diners drive farther to find a fast-food joint, restaurant patrons may simply shift to sources of cheap calories elsewhere, they say. 




Chick-fil-A Rated Best Drive-Thru…Again

Posted on November 4, 2008 by brelleva

From the South Florida Sun-Sentinel’s John Tanasychuk (www.sun-sentinel.com): QSR Magazine, a monthly journal for the restaurant industry, has just released results of its annual fast food drive-thru survey. The survey uses service time, order accuracy, menu board appearance and speaker clarity to come up with rankings. Chick-fil-A had a combined score of 21.9, while Popeyes came in at 4.2. It’s the second year that Chick-fil-A has taken first place.
1. Chick-fil-A
2. McDonald’s
3. Burger King
4. Wendy’s
5. Del Taco
6. Krystal
7. Taco Bell
8. Carl’s Jr
9. Jack in the Box
10. Checkers
11. Bojangles’
12. Arby’s
13. KFC
14. El Pollo Loco
15. Culvers
16. Long John Silver’s
17. Hardee’s
18. Rally’s
19. White Castle
20. Church’s
21. A&W
22. Whataburger
23. Captain D’s
24. Dairy Queen
25. Popeye’s




America’s Best Fast Food Drive-Thru

Posted on October 17, 2008 by brelleva

From Miami New Times’s Lee Klein: "QSR Magazine has completed its’ 2008 Quick-Service Drive-Thru Performance Study, and Chick-fil-A took home the gold as America’s Best Drive-Thru 2008. Sherri Daye Scott, editor of QSR, explained the reasons behind the chicken chain’s success: "No bells and whistles, no out-of-the box training systems. Just a strategy focused on getting the right order to the right car in a timely and friendly manner."

Categories in this exciting competition include speed of service, order accuracy, menuboard appearance, and speaker clarity. Wendy’s clocked the fastest overall speed at 131.08 seconds, Krystal was judged to have the best menuboard appearance, and Chick-fil-A was the most accurate in filling orders and boasted the most articulate speakers — judges were especially impressed with the way they said - "Fries with that?" McDonald’s and Burger King rounded out the top 5."





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